Customer Support Automation
Instantly respond to FAQs and service requests.
Reduce human dependency and wait times.
Offer 24/7 multilingual support.
🟢 Ideal for: E-commerce, utilities, telecom, airlines
Lead Generation & Qualification
Capture visitor intent and qualify leads in real-time
Route prospects to the right sales reps or funnels
Enrich lead data before CRM handoff.
🟢 Ideal for: Real estate, financial services, B2B SaaS
Appointment Booking & Scheduling
Allow users to schedule, reschedule, or cancel appointments.
Integrate with Google Calendar/CRMs.
Send reminders via WhatsApp/email.
🟢 Ideal for: Healthcare, consulting, beauty salons, fitness
Core Features
Turn Conversations into Conversions
Omnichannel Chatbot Platform
Connect with customers across multiple channels, including webchat, Facebook Messenger, WhatsApp, Instagram, and more. Deliver a unified experience across platforms.
Boost Conversions with Seamless Webchat
Integrate webchat effortlessly into your website for real-time support, enhanced engagement, and smooth transitions to live chat when human help is needed.
Build Irresistible Brand Awareness
Leverage chatbots to spread your message, enhance your visibility, and establish a strong presence in your market.
Tap into Your Audience to Drive Revenue
Engage your social media followers with interactive, sales-focused conversations, turning them into loyal customers.
Analytics & Insights
Gain actionable insights from chatbot interactions to continuously improve performance and customer satisfaction.
Have More Conversations That Lead to Sales
Automate interactions to drive meaningful engagements that result in higher sales and customer retention.
Real-World Use Cases by Industry
Real Estate
Tapfolio assists real estate agencies by instantly answering property inquiries, scheduling viewings, and capturing valuable lead information, enhancing client engagement.
E-commerce
Automate customer support, product recommendations, order tracking, and upselling opportunities, providing personalized shopping experiences.
Hospitality
Streamline booking processes, manage guest inquiries, and offer personalized recommendations, elevating guest satisfaction and operational efficiency.
Healthcare
Provide patients with instant support for appointment scheduling, health-related inquiries, and administrative tasks, ensuring timely and efficient care.
Finance
Securely automate common queries such as account balance inquiries, transaction updates, and financial product information, ensuring reliable and secure client support.
Logistics
Instantly manage shipment tracking, order updates, and logistical inquiries, significantly improving transparency and customer satisfaction.
IT Support
Rapidly resolve IT queries, manage tickets efficiently, and provide automated troubleshooting to enhance service reliability.
HR Departments
Simplify employee onboarding, answer frequently asked questions about policies, and manage leave and payroll inquiries efficient.
Ready to elevate your business interactions and customer engagement?
Schedule your free Tapfolio demo today!.
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